Carrie Hensel: Creating a Productized Service

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Carrie Hensel disccusses Inner Circle Media's motivations for creating its own content management system. The content management system acts as a semi-finished product that they can customize to the client's needs. They then host and lease the system to the client or just sell it to them outright.

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In this segment (download iPod compatible, xMB) Carrie describes Inner Circle Media's reasons for creating a content management system (CMS). CMS's allow people to manage websites without having to know the many detailed technologies involved in making them work. The CMS acts a sort of semi-finished product that Inner Circle can then customize for its customers. Some highlights:

  • Inner Circle will lease the software or sell it to their clients.
  • Leasing software in this way is often referred to as "software as a service", and Inner Circle got the idea from one of the pioneers in the field, 37 Signals.
  • Clients have generally warmed to the leasing option.
  • However, some have the sophistication to manage the required infrastructure and want the rights of outright ownership.

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TrackBack URL for this entry: http://michiganinnovators.org/cgi-sys/cgiwrap/fpgibson/MI/mt41/mt-tb.cgi/39

On the Michigan Innovators site, there is an article and video about Carrie Hensel and her company Inner Circle Media. This company starts with a semi-finished program, and then tailors it to the individuals needs. The systems they create are... Read More

This video which tell about Content Management System is very useful not only for technical people but also for non-technical people who want to set up their own website with all the features.This system can be customized according to... Read More

Even though I had some idea of what Content Management Systems were about I wanted a better understanding. I searched the web and found a broader explanation from Wikipedia. I also found that there are quite a few Content Management... Read More

» Carrie Hensel: Creating a Productized Service from Kyle Tomlin - "Who turned on the heavy?"

I found the article about Carrie Hensel on the Michigan Innovators site very interesting. Her company Inner Circle Media takes semi-finished software, and custom tailors it to each individual customers needs. They work with content mangement systems (C... Read More

In the next twelve months, Carrie wants to create more productized services like their current content management system to even out their revenue cycles. Further on, she might need to open additional offices to better serve her clients. Read More

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