Paul Wright discusses how he is evolving his management structure to meet planned growth.
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In this four and a half minute segment (download iPod compatible, 22MB), Paul Wright of Gold's Gym, Ann Arbor, discusses how he will evolve his management structure to accommodate planned growth. A major consideration is selecting new managers. He is looking for personable people with creative minds who are not stuck in the small club mind set. Potential managers do not need to be from the industry as that can handicap them with old ideas about how a club should operate, although the familiarity with the basic components of a club would be a plus.
An important consideration for Paul is how to maintain his competitive edge of a friendly, non-intimidating atmosphere as he expands management beyond the current core group. To this end, he is currently documenting all of his processes.
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