Rich Berens: Guiding Conversations

Root Learning's learning maps are at the heart of its ability to enable rapid communications within organizations regarding new strategy execution.

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Filed under: Defining New Markets | Education | Rich Berens | Root Learning | Toledo, OH

In this segment with Rich Berens, we learn more about how Root Learning uses their signature learning maps, the "secret sauce" in their ability to rapidly disseminate knowledge throughout an organization (download 9 minute iPod compatible video, 49MB). Learning maps are artistic renditions of a company's vision, ideally speaking to the world view of stakeholders ranging from associates to senior executives.

Facilitators use learning maps to guide conversations in groups of eight to ten people. During these conversations, the maps help address three issues that Root Learning has determined critical for companies' strategy execution:

• The case for changing a company's strategy.
• The connection between strategy and operating goals.
• The skills workers will need to successfully accomplish the operating goals.

Although it may take months or years to fully address all three issues, Root is typically able to address the critical issue of the case for change in a matter of a few weeks or months.