Access management tools can profoundly impact a company's business processes.
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As Mark Ford, Principal, Deloitte, notes (download 6 minute iPod compatible video, 32MB), enabling access management is not just a question of installing a technology toolkit. Access management issues profoundly impact a company's business processes. For instance, regulatory compliance may require that only certain officers have access to financial reports. Allowing customers access to company systems allows them to serve themselves but also creates opportunities for exploits.
Mark feels his best opportunity to help his clients comes when they are first addressing access management issues. That way he can help them consider the changes such systems will bring in the context of their business strategy. When he comes in later in the process, he typically has to reconcile the strategy with the technology chosen and faces more challenges in helping with the change in the business process.
(n.b., As used in this article, "Deloitte" means Deloitte & Touche LLP, a subsidiary of Deloitte LLP. Deloitte's site (www.deloitte.com/us/about) outlines the legal structure of Deloitte LLP and its subsidiaries.)
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