The Arab American National Museum: Pay Per Click Advertising

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I highlight different strategies I used to create pay per click advertising campaigns for the Arab American National Museums Adwords account.

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Through the generous opportunity arranged by Eastern Michigan and Google, I was thrilled to have Google's Pay-per-Click advertising incorporated into my curriculum last semester. Our class was broken down into 5 groups with each group given a different account to manage.  I was assigned to manage the Arab American National Museums adwords account.  Initially, the account presented itself as a challenge to our group. We knew nothing about Adwords or the Arab American National Museum.

Success came after a stellar tour of the museum and a meeting with several different employees.  Once we understood more about the museum, it was easier to write ads to match their needs.  It might sound obvious, but the first step towards success is having open communication channels with your non-profit organization.

After understanding the company, it was time to make sense out of Adwords.  In an upcoming segment, I'll go into detail about the strategies I used to optimize campaign performance.

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6 Comments

This interview really stood out to me involving Colin Loomis. I am an Arab-American and a business student at Eastern Michigan University. It was a great feeling to see a peer giving his success story on this website and doing very well for himself. To take on such a huge task of doing an ad-words account arranged by Google is a great honor. He learned most of his strategies from an IS-247 class at EMU with emphasis on computer informational systems. The first campaign that Colin and his group had to do involve creating ad-words that lead people to the Arab-American National Museum website. It is impressive to see how many impressions he received when the advertisement went global. I did not distinguish that when people, like me, type in words to Google’s search engine get other websites for a reason and actually have a strategy behind it. This is the plan that Colin came up with and took time to get done. He had to find a tactic in getting key words that would direct people to the museum’s website. He first added ‘discounted’ and ‘entrance fees’, but those words did not receive many clicks. It took a few campaigns before the 3rd one was a success. He found a way that whenever gift shops delivered, his advertisement shows up. I find it interesting how difficult it was to get that done, but how simple the outcome was with a click of a button. The innovative plan of ‘Pay Per Click’ had a creative process which may include preparation, investigation, transformation, incubation, illumination, verification, and implementation. His preparation began by learning on how to do ad-words, especially in his IS-247 class. The investigation involved him touring the museum and getting information from the employees. The transformation involved him finding the different key words that trigger people to go to the website and finding the target market. There may have been incubation and illumination, which is why the success of the campaign went so well. The assignment from the class was the verification process, which is the only reason Colin and his group did the ad-word account. So there was a need for this and it did work. Implementing the strategy was the only portion left to do, and turned the idea into reality. After taking many steps toward success, the results paved the way with a 1% click through rate; this is a highly respectable percent rate. Congratulations on doing such a great job! Jane Ansara
Denise Dublin-Green on November 15, 2008 2:30 PM
Colin after watching your interview I was very impressed with the tenacity and boldness, not to mention open-mindedness with which you approached this project. I visited the Arab American National Museum on my way from the airport to Ann Arbor in 2005. I needed a gift for one of my friends that would be unique. As we rode through Dearborn we noticed the museum. We passed it! About a mile down I had to turn back. I’m so glad we did. We saw how nice the museum is and found a beautiful necklace and earring set for a gift. It was during that visit that I mentioned to the staff that we had no idea of their existence. We took a few brochures and cards. Your advertising campaign was very enlightening and long overdue for the organization. I thought your willingness to take on a project that you did not have much familiarity with was courageous. You did a great job of pinpointing the market by looking at looking at things the museum was already doing that people were looking for. You helped me to see that trying to sell an unfamiliar concept to an audience over the web is a daunting if not futile exercise. During the interview I wondered would he try to get the gift shop items into the searches. When I searched for “Arabic music” and “Arabic gifts” and your ad came up I was truly excited for you and the children. Your interview also made me curious about how Adwords works. So I spent some time perusing that section on Google to understand how the company makes money and how the advertiser pays them. It does seem like a low cost way to get started. It would be interesting to know how much the museum sets aside or what percentage of the budget is for advertising. Also I am wondering if you were able to come up with more ideas for advertising that may compliment the online marketing. I would like to see something aimed at the middle schools, high schools and universities to get them there for tours or classes. Thanks for a well done project. Denise Dublin-Green
Laurin Puente on November 17, 2008 11:47 PM
I was very impressed with this interview. I'm a business student at Eastern Michigan as well, so this interview really stood out to me. I thought that the one-click ads part was very interesting, it must have been so amazing to be able to work with a Google advertising program, I'm sure the class was very informative. I honestly had no idea there were classes like this at Eastern. After watching this interview I find myself very intrigued with online advertising and pay-per click advertising. I thought that it was very impressive the amount of response he received after doing the advertisements the Arab-American National Museum website. His ad-words advertising was very successful, especially since it was his first campaign. Colin started out by taking the IS-247 class where he learned about pay-per click advertising and was able to work with the Google advertising program. He then was given an assignment and studying and looking over the museum and talking to all the employees to get information about the Arab-American National Museum so he would know what words to use for the ad-words on the website. After going through this process and after creating the ad-words, his ad-word advertising program came out with over a 1% click rate, which is a very amazing percentage rate! Nice job!
Stephen Stortz III on November 18, 2008 5:52 PM
I found this interview interesting because it was from a fellow Eastern Michigan University student. Although it was hard to relate to the information topic because I am a business management major and he is a computer science major. I did not take IS-247 here at Eastern but what was nice was to get information from a field outside of management. I found adword to be an interesting concept as well as its involvement with the Arab-American National Museum. I thought he represented Eastern and the information system program nicely.hone
Cliff Baldwin on April 14, 2009 12:19 AM
It seems the student did very well in his campaign, and enjoyed his time with Bud in IS 247. Overall throughout the semester he learned the concept behind Google adwords, the different functions in which adwords provides to online search engine marketing. What Colin seemed to do well was predict the different needs of the client organization (non-profit) in which he was assigned. An additional subject covered was the different landing pages he had to create in relation with his assigned non-profits. They seemed to fit well with the organizations page, and the overall concept seemed professional as well. i believe overall Colin learned a lot in his IS 247 course; achieving many skills that could transition over into his future career.
Joseph Wright on April 16, 2009 7:36 PM
This is really a cool video. It shows you the actual difficulty of doing web-based advertising. Everyone now thinks that web-based advertising to be the be-all end-all, but there is a lot more that goes into it. Its about being smart about the text you put in, and also getting people who are pre-disposed to do something to get interested in what you're advertising.

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